Heaton Norris Health CentreCheviot CloseHeaton NorrisStockport, SK4 1JXTel: 0161 475 1600
Patient Participation Group (PPG) -Needs You
Would you like to know more about the Practices Patient Participation
Then why not join us for Coffee and Cakes on
Tuesday 6 August 2019 from 11:00am to 1:00pm
Heaton Norris Health Centre
The practice aim is to use our broad range of experience and expertise to treat patients holistically and according to evidence‑based medicine. Where appropriate and specialist treatment is required, we will endeavour to offer the choice of a specialist care provider http://www.chooseandbook.nhs.uk/patients
We offer the following services:
24 hours Blood Pressure
We offer contraceptive care and advice, including pill checks, contraceptive injections, fitting of Intrauterine Devices (IUD) also known as the 'contraceptive coil' and contraceptive implants. If you would like to discuss any of the above services please make an appointment to see Dr Maguire, Dr Gormley or Dr Lancashire.
The emergency contraceptive pill (morning after pill) is available, free of charge without prescription, from most pharmacies, sexual health clinics and most NHS walk-in centres and minor injuries units.
Wednesday 8.45 hrs - 15.00 hrs
When you first learn you are pregnant you are able to access a midwife directly through the practice. You will be given a ‘booking appointment’ at which the midwife will ask you a few questions and carry out some general health checks. The midwife will provide you with information to help you make your choices regarding screening tests on offer to you. You will be seen regularly throughout your pregnancy either at the practice or at the hospital of your choice, or both.
Tuesday 10.00 hrs - 12 noon (Appointments are also available outside of these times)
All new babies and children are invited at intervals health checks and vaccinations. Please see the link for the NHS Immunisation Schedule for Children http://www.nhs.uk/Conditions/vaccinations/Pages/vaccination-schedule-age-checklist.aspx
Friday 09.00 hrs - 12 noon (monthly)
We offer a range of procedures including joint injections, skin excisions, in-growing toe nail removal, etc, which can be done at the surgery. Please discuss this with your doctor who will refer you to Dr Marshall.
All other services can be undertaken by the Practice Nurses or Healthcare Assistant - please book an appointment informing the medical receptionist which type of appointment that you require.
We are keen to try and promote good health and would like to invite any patients who have not been seen within the last 3 years to attend for a health check. Please make an appointment with the practice nurse or health care assistant.
Inquiries should be made 10 days after the test to ensure the result has been received.
Please contact the surgery to obtain your results after 14.00 hrs. The doctor will usually advise the medical receptionist of your results. Should the doctor wish to discuss the results, you will be contacted via letter or telephone and requested to make an appointment.
The practice has a strict policy regarding confidentiality and data protection and we will only release test results to the person to whom they relate unless that person has given prior permission for the release of this data or they are not capable of understanding the results.
It is your responsibility to find out the results of your tests and to make an appointment to discuss them with your doctor if you are advised to do so.
Please bring urine samples in before 3pm. Samples will not be accepted by the receptionist unless requested by an GP or nurse. All samples must come with a completed slip provided by a Practice Clinician.
The minor ailment scheme is designed to enable people with minor health conditions to access medicines and advice they would otherwise visit their doctor for.
It allows patients to see a qualified health professional at a convenient and accessible location within their community, and means patients do not need to wait for a GP appointment or queue up for a valuable A&E slot with a non-urgent condition.
Conditions treated by Pharmacy’s:
Indigestion / Heartburn (from 6 years)
Diarrhoea (from 12 years)
Haemorrhoids (from 18 years)
Nasal Congestion (infant)
Verruca / Wart
Headache / Earache
Soft Tissue Injury
Contact Dermatitis (from 10 years)
Insect Bites & Stings
Vaginal Thrush (from 16-60 years)
Conjunctivitis (from 2 years)
Threadworm (from 2 years)
Allergy / Rash
32 High Street
82 Castle Street
256 Stockport Road
Dial House Pharmacy
144 Dialstone Lane
136 Lisburne Lane
13 Turnstone Road
1 Buckingham Road
7 High Street
61 Arundel Avenue
Scorah Chemist Ltd
169 Councillor Lane
Superdrug Stores Plc
4-6 Mersey Square
The Co-Operative Pharmacy
114 London Road
221 London Road
54 Higher Hillgate
217 Hall Street
The practice nurses can advise you and administer the inoculations you may require for travel abroad. It is advisable to seek an appointment at least eight weeks before your departure date. Please note there is a charge for some of these vaccinations and the accompanying certificates - the receptionist will inform you of these charges before your appointment.
Information about countries and vaccinations required can be found on the links below:
Travel Health Questionnaire
To help us offer the appropriate advice, please fill out the online form before coming to see the nurse.
GP's are not employed by the NHS, they are self-employed and they have to cover their costs - staff, buildings, heating, lighting, etc - in the same way as any small business. The NHS pays the GP's for specific NHS work, but for non-NHS work, the fees charged by GPs contribute towards their costs.
The Government’s contract with GPs covers medical services to NHS patients, including the provision of ongoing medical treatment, in recent years more and more organisations have been involving doctors in a whole range of non-medical work.
Examples of non-NHS services for which GPs can charge their own NHS patients:
The fees charged are based on the British Medical Association (BMA) suggested scales and our reception staff will be happy to advise you about them along with appointment availability
Why does it sometimes take my GP a long time to complete my form?
Time spent completing forms and preparing reports takes the GP away from the medical care of his or her patients. As most non- NHS work is not urgent we aim to complete this type of work within 21 working days (this may take longer if at the time of the requst your GP is on leave).
Often a patient may only require a signature from the GP. What is not considered is that when the GP signs a certificate or completes a report, it is a condition of remaining on the Medical Register that they only sign what they know to be true, which requires the GP to check the patient's medical record.
Not all documents need to signed by a GP. You could ask a person in a position of trust i.e. teacher they may be willing to sign a possport application form.
The BMA recommends that GPs tell patients in advance if they will be charged, and what the fee will be. It is up to individual practice to decide how much they will charge, but the BMA produces lists of suggested fees for the GPs to use as a guideline.
Fees must be paid in advance at the time of the request for the letter or form to be completed is made or when the appointment for a medical is booked.
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